How we Get your Mac Sorted

We are high level experts in Mac systems since 1.0. What that means is that whatever system you have and whatever problem you have, we’ve seen it, diagnosed it, solved it. We can help you 24/7.

We set up and provide housekeeping for clients for any business or creative purpose. Our typical maintenance clients have 15 + machines that are on a regular service schedule which prevents breakdowns and avoids costly business stoppages or data loss.

Our Mac Services Cover:

For 70% of our data loss clients, we can recover all of their data. Following that, we offer a set up service to ensure that data is properly backed up and never lost again.

  • Data loss analysis and recovery
  • Mac Back up set ups
  • On site diagnosis
  • 24/7 Emergency call out service
  • Network support
  • Computer maintenance and housekeeping

 

Our fee is $150 per hour

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Mac CIO Services

We provide the expertise and capability of a full-time CIO without top level executive overheads. Organisations using Apple technology of any age are our perfect clients.

A Chief Information Officer (CIO) directs the technology strategy of your business so that changes in technology and integrations are seamless.

We provide:

  • Board level advice
  • Future proofing
  • Expertise on Mac system integrations
  • Cost effective IT strategies
You access the expertise and capability of a full-time CIO without top level executive overheads. Organisations using Apple technology of any age are our perfect clients.

Our fee is $400 per hour

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Mac Guru Services

Surprisingly, as a Mac specialist, sometimes we get called a ‘Mac guru’. While this seems a little outrageous, it is true that we have gone into established IT departments and solved problems that the resident experts could not resolve.

With our help, you can get a ‘guru’ to set up your solution which is then safely implemented by our team or yours.

  • Workflow analysis
  • Troubleshooting
  • Integrating legacy systems
  • Future proofing
  • Transition planning
  • Technology change management

Our fee is $400 per hour

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Why we know how to fix any Mac issue

Neil Churches is the owner of get your Mac sorted!

Since 1987 Neil has worked with Mac products, setting up, servicing and connecting networks and fixing individual computers as the animation and multimedia industry were beginning to take off.

This was the height of the printing industry, with computer reliability being key to the success of a business every night. Between 1990 and 2000 under the name Skillful Means, Neil and his team worked under pressure to provide repairs and solutions to network nightmares. They also provided animation and multimedia pieces.

Neil was also head of the Digital Graphics Training Studio Victoria University TAFE 1991 – 1996. His area of expertise was Computer Graphics, Multimedia and Animation as well as Digital Pre – Press.

Since Mac 1.0, Neil has worked with every operating system, which provides extensive context and a depth of knowledge that can solve problems most IT specialists cannot.

Our Service Areas

Kensington and Inner Melbourne

Based in Kensington, we service Melbourne’s inner suburbs and the CBD.

We are happy to come to you in suburbs including: Flemington, Ascot Vale, Footscray, Brunswick, Carlton, Port Melbourne, South Melbourne and North Melbourne.

If you are outside these areas, don’t worry we would still love to help. Please enquire at sortme@getyourmacsorted.com about our additional travel fee.

Testimonials

  • Frank Gibson - Freelance Copywriter/Communications Consultant/Content Provider at Various - local and international
    Neil helped me set up and maintain a home/business computer network. He was always on hand if any problems arose and made a real difference to my business. I cannot recommend him too highly.
    Frank Gibson - Freelance Copywriter/Communications Consultant/Content Provider at Various - local and international
    April 17, 2007
  • Bettina Brill - Chinese Medicine Practitioner at Shen Healing
    I can always rely on Neil to help me out of difficult situations. Always good service and good result. And he is nice, too.
    Bettina Brill - Chinese Medicine Practitioner at Shen Healing
    March 9, 2009
  • Harry Papa-Louis - Director 24:7Events
    Neil is very approachable and helpful with any query no matter how dumb I may think it is. He usually finds the root of my Mac problem very quickly and can repair, advise or recommend the appropriate action without losing his patience with me.
    Harry Papa-Louis - Director 24:7Events
    April 5, 2012
  • Brett Goldsmith - Photographer
    Neil was referred to me when my recording studio mac corrupted my hard drive, whilst in a critical recording session for Olivia Newton-John. Needless to say, any loss of data was a serious issue for this project. Neil's knowledge of music technology hardware, software, & operating systems was extremely impressive. My data was saved, & the problem solved. Neil is the go to guy for my studio for now on, &i would recommend "get your mac sorted", to all of my associates.
    Brett Goldsmith - Photographer
    May 12, 2012
  • Vincent Ryan - Director Strategy and Communications, Kreative Konnections
    Neil's no-nonsense insightful approach to business, technology and life provides not only great technical support but also a multi-disciplinary approach into how to run your business. Holistic, creative, probing, brilliant and efficient. What a great combination.
    Vincent Ryan - Director Strategy and Communications, Kreative Konnections
    November 11, 2014
  • Sylvia Wheeler
    Very big thank you to Neil Churches, our local Kensington "Apple Mac" fix it man. He promptly restored my uni student daughter's computer to perfect working order. Highly recommended.
    Sylvia Wheeler
    1 March 2017
  • Luke Brewer
    A big shout out and thank you to our resident computer guru Neil Churches. Great advice for a PC problem of ours and was also happy to get us in touch with a friend of his to help with another one
    Luke Brewer
    6 March 2017
  • Shelley Hosking
    Thanks to Neil Churches for bringing my Mac computer back to life, I thought she was a goner!
    Shelley Hosking
    18 May 2017
  • Ariel Aguilera
    Sunday recommendations! I had the pleasure of finally meeting Neil Churches. I would highly recommend Neil for any Mac and other computer problems, troubleshooting on your systems, network, gadgets, software and IT technical advice. Neil was informative and had great suggestions to take away. Thank you for the great conversation, truly amazing stories of past and present, and inspirational tuition on architecture. I'm really looking forward to the documentary.
    Ariel Aguilera
    4 June 2017
  • Tina McCarthy
    Today I needed rescuing...all of a sudden my computer started spewing files all over the desktop and wouldn't stop! It was literally like watching a germ multiply and I had no vaccine at hand.... Until Neil Churches walked in. Yet again, he rescued my files and told my computer in no uncertain terms what it needed to do! All fixed, and even attended to my nasty phone issue of about 3 gazillion photos stopping me from backing up. Thank you Neil...if you need your Mac sorted, he's a local living legend!
    Tina McCarthy
    29 August 2017

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